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What is an Faq Page and Why Do You Need One?

What is an FAQ Page

Posted by: Coyote Manager

What is an Faq Page? It is not a new sight to see when entering a website and you notice a Frequently Asked Questions page on a company’s website.

For many years, companies have turned to include a FAQ page to better serve their visitors and help users navigate and answer common questions they may have.

What Does FAQ Stand For?

The Frequently Asked Questions (FAQ) page is a part of your website where you address popular questions, comments, concerns, or objections that visitors may have about your website or business when visiting.

It’s different from your About Page because the primary purpose of your about page should discuss the broader story behind your brand and how your company came to be. 

So, now you know what is an FAQ page, let’s jump to what it covers?

What does an FAQ page cover?

The FAQ section, instead, deals with the specifics of questions revolving from the website or company, hence the name frequently asked questions. It’s the go-to destination for finding answers to specific questions about your business or website.

Your page can also act as the first point of contact for visitors looking for answers before they reach out to you directly with their questions. This can be a huge plus because you do not want every user to contact you directly for questions or information that can easily be accessed via the FAQ page of your website.

It is very important to answer the right questions thoroughly on this page and include clear instruction or content portraying the question to avoid users contacting you which will take more time that could be used for other important activities.

The FAQ section can also have an impact on your website’s SEO ranking. Many websites struggle with content and having this section can help you generate more content for your website.

Keywords also play a huge role in how your website populates via the search engine and the FAQ section is a great place to incorporate popular keywords to help your page succeed in SEO scores.

To read more on “Why You Should Incorporate an FAQ Section On Your Website” Click on the link to be directed to our article which talks more about how the FAQ page can be beneficial to your website.

Final Note-

In this post, we have tried to cover what is an FAQ page? If still, you have any queries, you may reach out through comments. 

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